KUYPJ

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Select Your Application Category

Apply for Diploma

Malaysian Student (SPM)

For applicants with SPM or equivalent qualifications.

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Apply for Diploma

Malaysian Student (SVM)

For graduates of Sijil Vokasional Malaysia.

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Apply for Diploma

International Student

For non-Malaysian applicants and global citizens.

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Apply for Degree

Pursue Your Bachelor's Degree

For Diploma, STPM, Matriculation, or equivalent graduates.

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Explore All Programmes

Customer Complaints & Feedback

We value your input. Your feedback helps us continuously improve our services and maintain a high standard of excellence, transparency, and integrity at KUYPJ.

About Our Feedback System

The Customer Complaints and Feedback System is managed by the Internal Audit and Quality Unit of KUYPJ. It provides a secure, structured channel for customers, students, and staff to share their feedback regarding our services, as well as to raise any inquiries or report problems related to the institution.

Guidelines for Submitting a Quality Complaint​

To help our team investigate and resolve issues quickly and effectively, please try to include the following details in your report (The 5W1H Method):

WHEN
When did the incident occur?
WHERE
Where did the incident or offense take place?
WHO
Who was involved, and are there any witnesses who can assist?
WHAT
What exactly happened, or what offense was committed?
WHY
Why did the incident or offense happen?
HOW
How was the incident or offense carried out?

Ready to Share Your Feedback?

Click the link below to access our secure online form and submit your comments, complaints, or suggestions directly to our Internal Audit and Quality Unit.

Submit Comments & Feedback

Enroll with Us Now

Have questions about our programs, scholarships, or the application process?

Our dedicated counselors and staff are ready to guide you. Whether you prefer to visit us in person, call, or send an inquiry online, we’re committed to providing you with the support you need.